ALMEIDA, C. P.; BOTELHO, D.; PEREIRA, I. A field study on the relationship between perceived store crowding and consumer response. International Journal of Business and Marketing, [S. l.], v. 4, n. 1, p. 36–45, 2019. Disponível em: https://www.ijbmkt.org/ijbmkt/article/view/106. Acesso em: 6 maio. 2025.